All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

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We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Kojic Acid is a naturally-derived brightening agent that inhibits melanin production, helping fade dark spots and even skin tone without harsh bleaching.

No. Our products target hyperpigmentation and uneven tone—not your natural complexion. They work to reveal your skin's true, even radiance.

Never. All Beyond Pigment products are cruelty-free and developed without animal testing.

While our ingredients are generally safe, we always recommend consulting your healthcare provider before starting any new skincare regimen during pregnancy or nursing.

No. We formulate without parabens, sulfates, hydroquinone, or mercury. Only clean, effective, science-backed ingredients.

Domestic orders typically arrive within 3-7 business days. International shipping varies by region, usually 10-21 business days.

Yes. Free standard shipping on all domestic orders over $50. International shipping rates calculated at checkout.

Yes. We ship worldwide. Shipping costs and delivery times vary by destination and are shown at checkout.

We accept returns of unopened, unused products within 30 days of purchase for a full refund. Due to hygiene standards, opened skincare cannot be returned.

We stand behind our products. If you're unsatisfied with your purchase, contact us within 30 days and we'll work with you to find a solution.

Yes. Unopened products can be exchanged within 30 days. Contact our customer service team to arrange an exchange.

Contact us immediately with photos of the damaged item. We'll send a replacement at no cost or issue a full refund.

Email our customer service team with your order number and reason for return. We'll provide return instructions and a prepaid shipping label.